All of Korg’s equipment is manufactured from the finest materials and designed to give a long and reliable service whether used in
a home studio or in front of thousands of people on a world tour. However, even the best products sometimes need attention and we
offer the opportunity to get all your problems dealt with in one place.

Warranty Repairs

As your Contract of Sale is with your Korg Dealer, servicing of Korg products under warranty must be arranged through the dealer
from whom the Korg product was purchased. They will then arrange for your product to be returned to Korg Middle East and serviced
by the Korg service department.

Every effort will be made to ensure the fastest possible repair time. Where a product is returned to Korg Middle East under
warranty, a warranty claim cannot be considered or accepted until the Korg service department has first inspected the product.

Non-Warranty Repairs

Here at Korg Middle East, we have the only Korg-endorsed service department, manned by a group of engineers with a depth of
experience on Korg equipment unavailable anywhere else in the country.

On top of this, we have a well-equipped service department allowing us to fault-find to component level and, of course access to a
spares department with nearly four thousand spare parts. This means that we are able to find and correct faults quicker than anybody
else, keeping the costs down for you, the musician.

Manuals & Downloads

For product manuals, OS updates, firmware downloads and software:

• Product Manuals & Downloads: korg.com/us/support/download/
• Frequently Asked Questions: korg.com/us/support/faq/
• OS & Firmware Updates: korg.com/us/support/os/
• KORG ID & Product Registration: id.korg.com
• KORG App Support: support.korguser.net
• VOX Product Support: voxamps.com/support/

Get Help

Locate an authorized dealer near you or contact our supportteam directly for further information on the Korg Middle East
support division.